Frequently asked questions

Roundr runs racket-sport tournaments and match days: the desk with its draws and courts, the umpires’ tablets, the screens in the hall and the live scores on everyone’s phone. All of it works from one tournament, in the browser.

Badminton today, following the Laws of Badminton and the BWF’s regulations for draws. Squash, tennis, table tennis and padel are planned, and the demo already shows their courts.

No. Roundr runs in the browser on laptops, tablets, phones and hall screens. A tablet or a phone can add it to its home screen and open it like an app, and the umpire panel keeps working when the network goes.

The application is available in 55 languages, and the umpire’s calls follow the vocabulary of their federation. These pages are written in ten of those languages.

Create an account, then create your organization in Control. It starts on the free plan, and you are its administrator. Add a tournament with its dates, venue and courts, then import or enter the entries and make the draws. The documentation walks through each step.

Yes. Control imports entry files and draw files as CSV, and loading a corrected file again updates what is there instead of adding a second copy. Your own software can also send entries and matches with an API key.

Knockout draws with seeds and byes placed as the BWF regulations place them, with a match for third place, a consolation draw or playoffs for every place. Round robins with standings, and groups that feed a knockout.

The desk enters the result from the players’ score sheet, game by game. Roundr checks it against the rules of the match and records it like any other result.

The umpire scoring the match, and the referee or the tournament director, who can take a match over, correct its score or reopen it. Every change is recorded with the name of the person who made it.

A laptop for the desk, a tablet or a phone for each court you want to score live, and any screens you want to use as displays. A court without a tablet still works: its result is entered at the desk.

The tablets keep scoring, save every point on the device and send everything once they are back online. Displays and Live catch up by themselves.

The desk needs the network, so have a second way onto the internet ready, such as a phone’s hotspot tried in the hall beforehand, and print the score sheets and the order of play before play starts.

In Control, open the court and show its code or QR code. On the tablet, open the join page and enter the code or scan it. The tablet then belongs to that court until you revoke it, and nobody signs in on it.

No. One device scores a match at a time. If a tablet fails, the referee takes the match over from Control, and the old tablet is locked out so the two cannot disagree.

An account is free, and so is umpiring your own matches with it. Every organization starts on the free plan; Event costs €39 a year and Club €99 a year, VAT included, and a federation or association is quoted its price. Plans differ in how many tournaments can run at once and how many courts, displays, addresses and API keys you can use. Nothing that happens in a match is ever limited by a plan.

You subscribe to Event or Club under Settings, Plan, and pay on Stripe’s secure page. For a federation’s price, write to [email protected].

In the European Union. The privacy policy explains what is kept, why and for how long, and every person can download or delete their own data from their account.

Yes. A player’s account shows their matches from every tournament that links them, and lets them register for tournaments, follow other players and choose what they share. Parents can look after the account of a junior.

Yes. An organization can have its own address under roundr.com, or a domain of its own, where its tournaments are listed under its name. Write to [email protected] to set one up.